Question How Much Is Shipping?
$9.99 for Next Day Metro Delivery
via Express Post
Free for orders over $100 via Next Metro Day Delivery via Express Post*
Next Day Metro Delivery covers 80% of Australian business addresses, private addresses and Post Office Boxes.
This service operates between all capital cities (except Darwin and in Perth CBD only) and some major centres.
If your item is for an address outside the Express Post network, we’ll use the fastest possible delivery available, but it won’t be covered by our Next Day Metro Guarantee.
Question What Is The Product Warranty?
AnswerAll products include a 1 year warranty from the date of purchase.
Question Next Day Metro Guarantee
AnswerWe guarantee next business day delivery if you order before 3PM AESTon a business day (Monday to Friday) & you live within the Australia Post Express Post network. If your order does not arrive you will receive a full refund of any shipping you have paid.
Question Is Shipping 100% Discreet?
AnswerYes. All orders are shipped in plain packaging with no reference to Ferfi.
Question When Will I Receive My Order?
We understand you want to enjoy your new purchase as quickly as possible. When you order before 3pm
Monday to Friday AEST
we will dispatch it the same day.
Your order will arrive the Next Business Day to Metro areas and 3 Days to all other areas via Express Post.
If there is an unexpected delay with your delivery and your order has not been received within 5 business days from the date of dispatch please Contact Us.
If your delivery is deemed lost in transit we will then organise a replacement order to be sent to you.
Question Can I Track My Order?
Yes. When your order is shipped you will receive an SMS and email confirmation upon dispatch of your order that will include your tracking number.
Tracking for Melbourne Same Day delivery is not available.
Question How Can I Pay?
AnswerWe accept Apple Pay, Visa, Master Card, American Express & PayPal. All Payments are secure.
Question How Can I Contact You?
Because we are 100% online, we use the latest technology which gives you, our customer fast reliable 24/7 support.
For all order, product and support enquires simply SMS 0428 007 867 for real time support or Get In Touch by Contacting Us.
Question Where Do You Deliver?
AnswerWe can deliver to your home, work, PO Box or Australia Post Parcel Locker address, in Australia. All orders are shipped in plain packaging with no reference to this website.