Frequently Asked Questions
Delivery in 2-4 business days $8.99 by Australia Post or courier.
Free Delivery 3-5 business days for any order over $99, by Australia Post or courier.
We deliver to any address in Australia. All orders are shipped discreetly in plain packaging with no reference to Ferfi.
You will receive an SMS when your order has been dispatched. Tracking information will be emailed to you.
If you are not 100% satisfied with your purchase from Ferfi you can return your item(s) for a full refund within 30 days of purchase. (Returns must be unused, in the original condition, and in the original packaging.)
Unopened goods will be refunded in full. Refunds will be processed promptly and payment made by the same method that you made payment.
All refunds are made at the discretion of Ferfi.
For all order, product and support enquires simply click on our live chat for real-time support or to send a message.